Answers to your questions - Our FAQ

Wir wissen, dass Sie vielleicht Fragen haben, wenn Sie unsere Veranstaltungen oder Dienstleistungen nutzen. Deshalb haben wir eine umfassende Liste mit häufig gestellten Fragen (FAQ) zusammengestellt, damit Sie sich schnell und einfach informieren können. Werfen Sie einen Blick auf unsere FAQ, um Antworten auf Ihre Fragen zu finden. Sollten Sie dennoch Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren. Wir sind für Sie da, um Ihnen zu helfen und Ihre Erfahrungen mit uns so reibungslos wie möglich zu gestalten.

Questions and Answers

How do I become an exhibitor at Messe Dortmund?

Would you like to actively participate as an exhibitor at one of our numerous trade fairs? Do you need additional information and support for your current trade show preparations? Then simply contact our project officers, who will be happy to provide you with personal support and advice at any time. You will find all the exhibitor information you need about the individual trade fairs, including registration documents and conditions of participation, on the website of the trade fair that interests you.

For the trade fairs JAGD & HUND, FISCH & ANGEL, Bau! Trade Fair! NRW! and TasteFest please contact:

Project Manager
Andrea Löhr
Tel.: +49 231 1204-518
Fax: +49 231 1204-678

Project Manager:
Jennifer Di Gesualdo
Tel.: +49 231 1204-393
Fax: +49 231 1204-678

Project Manager:
Christiana Müller
Tel.: +49 231 1204-528
Fax: +49 231 1204-678

Project Assistant:
René Syma
Tel.: +49 231 1204-1345
Fax: +49 231 1204-678

For the trade fairs CREATIVA, CAKE & BAKE, INTERLOOK and 112RESCUE please contact:

Project Manager
Karin Lauerwald
Tel.: +49 231 1204-515
Fax: +49 231 1204-678

Project Manager:
Ann-Kathrin Hallmann
Tel.: +49 231 1204-1340
Fax: +49 231 1204-678

Project Assistant:
Marc Stender
Tel.: +49 231 1204-527
Fax: +49 231 1204-678

For the trade fairs EVO NXT, InterTabac / InterSupply and VapersCom please contact:

Project Manager:
Simon Belau
Tel.: +49 231 1204-1603
Fax: +49 231 1204-678

Project Manager:
Annika Bader
Tel.: +49 231 1204-1601
Fax: +49 231 1204-678

Project Manager:
Annika Wolf
Tel.: +49 231 1204-1344
Fax: +49 231 1204-678

Project Assistant:
Andrea Schulte-Lünzum
Tel.: +49 231 1204-1343
Fax: +49 231 1204-678

For the BOE INTERNATIONAL and INTERMODELLBAU trade fairs, please contact:

Project Manager:
Charleen Bellenhaus
Tel.: +49 231 1204-522
Fax: +49 231 1204-678

Project Assistant:
Sabine Otto
Tel.: +49 231 1204-546
Fax: +49 231 1204-678

For the trade fairs elektrotechnik, HEATEXPO, STRUCTURES INTERNATIONALE and VertiFarm please contact:

Project Manager:
Nina Kapitan
Tel.: +49 231 1204-505
Fax: +49 231 1204-678

Project Manager:
Julia Weber
Tel.: +49 231 1204-1500
Fax: +49 231 1204-678

Project Manager:
Tugba Panagiotidis
Tel.: +49 231 1204-1503
Fax: +49 231 1204-678

What is the difference between a trade fair for the general public and one for trade visitors?

In contrast to public exhibitions, trade fairs are not open to the general public. Access is only granted on presentation of a trade visitor certificate. You can apply for this online by submitting a document that clarifies your industry affiliation as a pdf file to or by faxing a copy to +49 231 1204-678. The trade visitor criteria are determined by an advisory board, which defines who is eligible to attend and how they can properly register for the trade fair.

How do I find a hotel near Messe Dortmund?

The Mercure Hotel Dortmund Messe and Messe Dortmund are located in the immediate vicinity of each other on the grounds of the Westfalenhallen Group. The Westfalenhalle is even directly connected to the hotel.

If you stay overnight at the Mercure Hotel Dortmund Messe & Kongress, you are only a few minutes' walk from your trade fair stand. You have a direct connection to Dortmund city center via the Westfalenhallen Dortmund city train station (U45, U46), which you can reach in around 10 minutes. You will stay in comfortable hotel rooms of all price categories directly in the countryside. For telephone inquiries and reservations, please contact the hotel reception at any time: Tel.: +49 231 1204-245

Tourist-Information Dortmund will be happy to help you find suitable accommodation and make a reservation. It is available from Monday to Friday from 10:00 to 18:00 and on Saturdays from 10:00 to 15:00.

Tourist Information
Kampstraße 80
44137 Dortmund

Where and how can I purchase an admission ticket to Messe Dortmund?

We offer you the following sales channels for purchasing trade fair tickets:

  • online in the respective trade fair shop
  • Box offices on site

What are the fees for sending tickets?

There are no shipping charges. If you purchase a ticket in the online store, you will receive a print-at-home ticket which you can conveniently print out at home.

When are tickets for a fair available?

Advance sales for the trade fairs in the first half of the year start around mid-November. Advance sales for the trade fairs in the second half of the year start around mid-July.

When and where can I purchase my admission ticket on the day of the fair?

On the day of the fair, tickets are available at the box offices. These are located directly next to the open entrances and open half an hour before the start of the fair. The ticket office closes half an hour before the trade fair closes. A sufficient number of admission tickets are available. It is neither possible nor necessary to reserve tickets in advance.

Where can I find the trade fair dates?

The entire trade fair program for the current and coming trade fair year can be found under Trade fair program. You can access detailed information on the trade fairs directly via the event search.

Where can I find the opening hours of the individual trade fairs?

You can find the opening hours of the individual trade fairs on the website of the respective trade fair, which you can access directly via the quick search function.

In which halls does the trade fair take place?

Information on hall occupancy for the individual trade fairs can be found on the website of the respective trade fair, which you can access directly via the quick search function.

How do I contact a guest organizer?

You will find all information on the respective trade fair websites of the event. Alternatively, we will be happy to answer your questions at any time. Simply send us an e-mail at:

An overview of our dates can be found in the trade fair calendar.

Are there admission checks?

Your safety is important to us - now more than ever. That's why we can't do without checks. However, you can help us to carry out these checks as smoothly as possible.
✓ Please avoid bringing large items of luggage, bags and rucksacks. Otherwise you may be denied access to the hall. 
✓ Bags up to A4 size (21cm x 29.7cm) are unproblematic and may be checked manually.

Thank you for your understanding.

What can I do if I have lost valuable items?

Please contact the following office:
Westfalenhalle GmbH
Central location / Kötter company
Strobelallee 45 / 44139 Dortmund
Telephone number: +49 231 1204-1890
Opening hours Mon.-Fri. 8:00 a.m. - 12:00 p.m.