Certified by "Reisen für Alle"

To the accessibility certificate

Questions and answers

Accessibility of the halls

Our entire exhibition grounds are accessible for wheelchair users. Halls 4 to 8 are interconnected and at ground level. The upper halls (Westfalenhalle and Halls 1-3) and higher rooms in the Congress Center can be reached via elevators. In all halls you will find disabled-access sanitary facilities, which are reserved for the exclusive use of visitors with physical disabilities via the Eurokey locking system.

Wheelchair rental

Wheelchairs can be borrowed from the porter at the North Entrance in return for a deposit. (Please note: only a small number available)

Sanitary facilities

The disabled toilets are located in the North Entrance, in the transition from Hall 4 to Hall 7, in the transition from Hall 3, in the Visitors' Passage and in the West Entrance.

Hearing impaired

Our London, Brügge, Bergen, Nowgorod and Newsroom conference rooms are equipped with an inductive hearing system.

Route guidance system

Our guidance system is designed to meet the needs of people with visual and learning disabilities in terms of both contrast and comprehensibility.

Parking spaces

Our disabled parking spaces on the exhibition grounds are kept free by the stewards and are therefore not directly signposted. In this way, we ensure that the parking spaces closest to the respective entrance are available to you, depending on the trade fair. Please inform the parking lot attendant of your situation when you arrive. Severely disabled persons who have an additional blue parking permit will be directed to a space near the entrance by the parking attendant. Parking on our exhibition grounds is free of charge for you. 

By public transportation

The easiest way to reach us is to take the U45 from Dortmund Central Station to the "Westfalenhallen U" stop. From there, you can take the elevators directly to our exhibition grounds.
Important telephone numbers:

Deutsche Bahn service number:
Telephone: 0180 / 6 99 66 33
(20 cents per call from a landline, maximum 60 cents per call from a mobile)

Free timetable information:
Telephone: 0800 / 1 50 70 90


DEW21 special transport service

With the appropriate authorization, you can use the DEW21 disabled transport service. Eligible are citizens who are unable to travel by bus or train due to a disability. Please submit an informal application to the Social Welfare Office of the City of Dortmund or send an email to: behindertenfahrdienst[at]stadtdo[dot]de

DSW21 service number:
Telephone: 0180 / 6 50 40 30
(20 cents/call from a German landline, mobile max. 60 cents/call)

Further travel options

Cabs and special vehicles
A number of cab service providers and special vehicles are available in Dortmund:

Service number of cab dortmund eG:
Telephone: 0231 / 14 44 44


Our websites

Of course, we also strive to make our websites as accessible as possible for everyone. To this end, we integrate functions on each of our websites such as the option of displaying them in different sizes and color contrasts or direct dialing of our service number via mobile devices.  

If you notice anything that we can improve, please send us an e-mail to: content@westfalenhallen.de.